Customer Support and Store Policy
Customer Support

You may check your order status at any time, simply provide your order number below. Also, if order has been shipped, please check your email for the tracking number.

Technical support is available via email. See Contact Information below.

Store Policies

Sales Policy
ALL SALES ARE FINAL.  Exchange is allowed provided the item(s) in question are defective out of the box and not used, misused, or damaged in any way.  Please, see our FAQ webpage for further inquiry.

Sales Tax will be added to purchases made in Maryland.

Return Policy
Only exchanges are available in case item(s) are defective out of the box.  The customer has a 15 day period after purchase to claim their desire to perform an exchange.  Please, email our exchange dept. WITH the following information to initiate the exchange process:

-  Your name, address and phone number
-  The sales receipt number
-  Explanation of the problem/defect

RETURNS THAT DO NOT INCLUDE THIS INFORMATION AND DO NOT FOLLOW OUR POLICY WILL NOT BE ACCEPTED.

Please, DO NOT send the item(s) back without prior notice and acknowledgement from our exchange department.  If item(s) show up without our acknowledgement, the customer assumes all responsibility and obligations for the return shipment back to their original address.  If customer fails to provide the funds for the item to be sent back it will be discarded accordingly.

Failure to comply with the policies/disclaimer on this webpage or any other page in this website or product manual may jeopardize the client's ability to successfully perform an exchange.

Please, see the Contact Information below for our email accounts.  Also, visit our FAQ webpage for further inquiry. 

Contact Information

Please contact us via the appropriate email addresses listed below:











General Disclaimer

Terms and Conditions
By placing an order with us, the customer agrees to the terms and conditions and disclaimers expressed in the product manuals and all pages of our website.  Any policy(ies) and terms & conditions may change without notice.  It is the responsibility of the customer to know and understand our policies prior to making a purchase.  We reserve the right to refuse sales for any reason at any time to any party. 

Privacy

2icrc.com is committed to protecting your privacy.  We do not share sales information or customer contact with anybody at any time.  2icrc.com does not sell, trade or rent your personal information to others.
2icrc.com, LLC.28914 Roadside Dr Suite F-4
Agoura Hills CA, 91301
Innovations for In-Flight Systems in the RC Community